Dial-Up Networking Errors

Error 630

When you try to start Dial-Up Networking, you receive the following error message:

Error 630: The computer is not receiving a response from the modem. Check that the modem is plugged in, and if necessary, turn the modem off, and then turn it back on.

This error message can occur if the modem is using a newly detected serial port installed by Windows 98 hardware detection. If this is the case, change the properties of the Dial-Up Networking connection to use the new modem settings.

Programs run at StartUp from the StartUp folder can also cause this error message.

To temporarily disable programs in the StartUp folder, follow these steps:

1.Click Start > Run and in the Open: box, type msconfig, then press OK

2.In Msconfig click the Startup tab. For programs that may control your modem, click the program's check box to clear it. If you are not sure whether or not a specific program should be disabled, click to clear all of the check boxes except for the following check boxes:

ScanRegistry 
TaskMonitor 
SystemTray 
LoadPowerProfile (is loaded twice normally)

If you receive this error on Windows 98 Second Edition, and you have an 3Com (USR) USB modem, you have 2 options and 1 workaround, until 3Com releases new drivers:

Option 1: Revert back to Windows 98 (Gold) (uninstall Windows 98 Second Edition)

Option 2: Install the modem as a serial device Work-around:

1.Select Start > Settings > Control Panel

2.Double-click Modems, and then verify that your modem is listed on the General tab

3.Click Diagnostics, select the COM port to which your modem is attached, and then click More Info

Your modem should now be accessible to other Windows applications for the remainder of your Windows session.

Note: This will need to be done each time windows has been restarted.

Check the 3Com Web site for further information. 
http://consumer.3com.com/voice/index.html

Error 633

When you try to start Dial-Up Networking, you receive the following error message:

Error 633: The modem is not installed or configured for Dial-Up Networking. To check your modem configuration, double click the Modems icon in Control Panel.

This error message can occur if the Telephon.ini file is missing or damaged. To resolve this issue, please see the following Microsoft Knowledge Base Articles:

Q120221 (How to Rebuild the TELEPHON.INI File) 
http://support.microsoft.com/support/kb/articles/Q120/2/21.asp

Error 650

When you try to connect, you receive the following error message:

Modem not responding (Error 650). For troubleshooting information, click Help.

One workaround suggests enabling a post terminal window. Here's how:

1.Select Start > Programs > Accessories > Communications > Dial-Up Networking

2.Right-click your connection, and choose Properties

3.On the General tab, click the Configure button

4.Select the Options tab

5.Place a check-mark in bring up terminal window after dialing

Just press continue when the post terminal window pops up after you connect.

Another 650 error:

(650) The computer you have dialed does not respond to a network request

You can get this occasionally when your ISP is busy, and they don't have a free I.P. address to assign to you.

If you are still having problems:

Although it says that it applies to The Microsoft Network version 2.52, try the solution from Microsofts Knowledge Base Article Q192420. 
http://support.microsoft.com/support/kb/articles/q192/4/20.asp

Error 745

When you try to start Dial-Up Networking, you receive the following error message:

Error 745: An essential file is missing.

Re-install Dial-Up Networking.

This error message can occur when a Dial-Up Networking dynamic-link library (DLL) file is missing or damaged. To resolve this issue, please see Microsoft Knowledge Base Article Q174579. http://support.microsoft.com/support/kb/articles/Q174/5/79.asp

More information on troubleshooting modem problems in Windows 98 can be found in Microsoft Knowledge Base Article Q190554. http://support.microsoft.com/support/kb/articles/Q190/5/54.asp

TKB:1101